|Location: Sydney, New South Wales||Salary: Negotiable|
|Sector: Consultancy||Type: Contract|
|Reference #: CR/000007_1588149073|
- Skills we require :-
- CRM Service Transactions
- CRM Service process knowledge
- Install base data - Serialised Device Sales leading to SAP ECC Equipment and Replication to CRM install Base
- Contracts - Billing of the Rental Services, Link to Ibase for use in Contract Determination on the Service Operation Transactions, Auto-Renewing the Contracts as they come up to Expiry.
- Complaint/Repair orders for Supplying the Rental Devices, Receiving & Repairing Returned Devices
- As well as the normal Consultant task of Requirements, Spec, Unit testing we'll also need them to help with End User Training and Go Live Cutover tasks as well.
- Should be aware of standard service and repair scenarios
- Warranty and after sales process
- Past experience in rental process will be an added advantage
- Past implementation experience and should not be have experience only on production support