MS CRM Analyst

Location: Bloomington, Minnesota Salary: US$80000 - US$90000 per annum
Sector: IT Service Provider Type: Permanent
Reference #: PR/049200_1527624122

Red is searching for a MS CRM Analyst for a client who is a leader in industrial technology located in Bloomington, MN area.

Job Description

  • Support of the regional sales and service units by using the CRM System and related interfaces
  • 2nd level support of CRM processes for sales, service and marketing
  • System administration of Microsoft CRM and different linked systems
  • Analysis of errors in an interface characterized system landscape
  • System- and interface monitoring
  • Collaborate in a global CRM team
  • Classifying and rating of requirements and demands to CRM processes
  • Software testing and supporting release management
  • Knowledge transfer and set up training in the region


  • Experience supporting a CRM system with at least 3,000 users worldwide
  • Education / Bachelors' in computer science
  • Minimum 2-3 years' experience in CRM and support of sales, service and marketing processes
  • Experience in technical support within a heterogeneous IT-landscape
  • Experience with Microsoft CRM is a plus
  • Experience with Microsoft server technologies and MS SQL database
  • Willing to learn and able to catch up using additional technologies, e.g. SAP, WebMethods or MS Sharepoint
  • Structured and solution-oriented approach
  • Ability for an adequate communication with different stakeholders from IT and Business side
  • Willingness to travel

For immediate consideration, send your updated resume to

About RED:

RED is a global SAP Solutions provider dedicated to helping organizations do one thing -leverage your SAP investment to unlock competitive advantage. From implementation to sourcing, we can support every phase of the SAP Application Lifecycle enabling clients to evaluate the quantifiable benefits of cloud and on-premise deployments of SAP.

RED INNOVATION - develop and deliver SAP HANA, Mobility, Cloud applications and Analytics through a client tailored assessment and deployment framework.

RED STAFFING - supporting your business with the highest caliber contract & permanent SAP professionals for your business needs. This single-minded commitment to helping businesses realize greater value from their SAP investment has enabled us to become one of the most trusted players in the SAP industry.

When it comes to SAP, no one delivers like RED!