Business Analyst CRM eCommerce Banking - Hamburg & Remote

Location: Hamburg, Germany Salary: Negotiable
Sector: Consultancy Type: Contract
Reference #: CR/048513_1525835444

For our client in Hamburg, Germany we are looking for a Business Analysts. It is important that you have experience in banking and ideally you also have some experience in eCommerce or CRM processes. This is a digital transformation project in the banking industry where a new CRM frontend system will be implemented. Your tasks are to analyse the gaps between the new CRM frontend solution and the requirements of the business and to find solutions. Detailed documentation as well as a team of technical experts will sport you.


  • Fit-Gap Analysis between new CRM frontend and business requirements (most is well documented already)
  • Discuss and agree on solutions to fill potential gaps

Required Skills:

  • Business Analyst experience
  • CRM processes
  • Interest in IT / digital solutions
  • eCommerce
  • Banking terminology
  • Nice to have: German language


  • Start: ASAP (latest end of May)
  • Duration: 6 months (with option on extensions)
  • Workload: ideally 100% full time with 5 days per week
  • Location: Hamburg, Germany and REMOTE