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Privacy Policy

This privacy policy sets out how Red Commerce Limited uses and protects any information that you give Red Commerce Limited when you use this website or which is collected by us through your use of the website or through posting to our blogs. 

For the purposes of the Data Protection Act 1998, the data controller is Red Commerce Limited (registration number Z7212547).

Red Commerce Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

Red Commerce Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20 March 2014.

What we collect

We may collect data about you, both personal data (such as your name and contact details) and also sensitive personal data (such as information in your CV or other application documentation).  This may be information you give us (information about you by filling in forms on our website  or by corresponding with us by phone, e-mail or otherwise) or information we collect about you (we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number);

What we do with the information we gather

The personal data and sensitive personal data will be stored, processed, used and disclosed by us in the following ways: 


  • to provide our recruitment services to you and to facilitate the recruitment process

  • for internal record keeping (and under the Conduct of Employment Agencies and Employment Businesses Regulations 2003 ("the Conduct Regulations"), if applicable, Red Commerce is obliged to keep a record of your information for a period of at least one year after the date on which Red Commerce last provides services to you in the course of its business)

  • to assess data about you against vacancies or assignments which we judge may be suitable for you

  • to send your information to clients in order to apply for jobs or assignments or to assess your eligibility for jobs or assignments

  • to other potential employers or engagers and to other recruitment companies or intermediaries involved in managing the supply of personnel

  • to enable you to submit your CV or other application documentation, apply online for jobs or assignments or to subscribe to alerts about jobs or assignments we think may be of interest to you

  • to market our full range of recruitment services to you (permanent, temporary, contract, outplacement and recruitment process outsourcing services)

  • to enable us to develop and market other products and services and to improve our customer service and to make our services more valuable to you (including tailoring our website when you log on to enrich your personal online experience)

  • to send you details of reports, promotions, offers, networking and client events and general information about the industry sectors which we think might be of interest to you

  • to answer your questions and enquiries

  • to third parties where we have retained them to provide services that you or our client have requested, such as references, qualifications and criminal reference checking services, verification of the details you have provided from a third party source, psychometric evaluation or skill test

  • to third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business systems, research and mailing houses and outsourcing partners

  • to regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings

  • to use your information on an anonymised basis to monitor compliance with our equal opportunities policy

  • to contact you for market research purposes from time to time

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • to allow you to participate in interactive features of our service, when you choose to do so;

  • as part of our efforts to keep our site safe and secure;

  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

We may contact you by email, phone, fax or mail [unless you have informed us via email that you do not wish to be contacted by certain means of communication]. 

From time to 
time we may seek your consent to process, use or disclose your information for any other purpose not listed above.
We may share your personal information with any member of our group, which means our subsidiaries, our 
ultimate holding
company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:


  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

We reserve the right to transfer your personal data to a third party in the event of a sale, merger, liquidation, administration, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of this privacy policy and provided that the third party only uses your personal data for the purposes that you provided it to us. 

You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out. 

Security

We are committed to ensuring that your information is secure. In order to prevent 
unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

Sending us information over the internet and storage of data

Your information is held on servers hosted by us or our internet services provider. The nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet.

Transfer of your personal data outside of the EEA

The personal data we collect from you may be transferred outside the EEA either by Red Commerce Limited and/or by any of the third parties to whom your personal data may be disclosed to as listed in the section "What we do with the information we gather". Such transfers will occur where they are necessary as part of the recruitment and/or related services we provide to or for you, e.g. where you apply for a position or assignment outside the EEA, or where the transfer is 
authorised by law. By providing personal data you agree that your data may be transferred outside of the EEA in such circumstances.
Red Commerce Limited and/or the third parties to whom we may disclose your personal data may store your personal data on a server overseas. By providing personal data you agree your data may be transferred to servers located overseas.
We will take reasonable steps to ensure your data is treated securely outside of the EEA.

How we collect and aggregate information about visitors to our websites 

We also collect information about the way 
job seekers and visitors use this website in order to improve our services. We do not use information gained in this way in a way that any individual can be
identified, and only use it to understand our users better, and to determine aggregate trends, most popular pages, etc, for all the website’s users. We may share this kind of aggregate data with selected third parties to assist with these purposes. We may also undertake marketing profiling to help us identify services or jobs which may be of interest to you. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps 
analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us 
analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

To disable cookies

Here's how to prevent new cookies from being installed and how to delete existing cookies. The exact procedure depends on which browser you are using.

Internet Explorer 9.0+
To prevent new cookies from being installed

    Go to Tools in the menu bar
    Click on Internet Options
    Click on the Privacy tab on top
    Move the slider up to the "Block all Cookies" button

To delete existing cookies

    Go to Tools in the menu bar
    Click on Internet Options
    Click on the General tab which should be under "Browsing History" and click "Delete"

Internet Explorer 8.0+
To prevent new cookies from being installed

    Go to Tools in the menu bar
    Click on Internet Options
    Click on the Privacy tab on top
    Click on "Sites"
    A new window should open called "Per Site Privacy Actions"
    Type in the URL of the site in the "Address of website" box and click on Block

To delete existing cookies

    Go to Tools in the menu bar
    Click on 'Internet Options'
    Click on the Privacy tab on top
    Click on "Sites"
    A new window should open called "Per Site Privacy Actions"
    Under the "Managed websites" box should be a list of all the websites you have visited
    To remove all cookies click on the "Remove all" button

Internet Explorer 7.0+
To prevent new cookies from being installed

    Go to Tools in the menu bar
    Click on Options
    Click on the Privacy tab on top
    Click on the Advanced button
    Select "Prompt" for both "First party cookies" and "Third Party Cookies"

To delete existing cookies

    Go to Tools in the menu bar
    Click on Options
    Click on the General tab on top
    In the "Browsing History" section, click on "Delete"
    Click on "Delete Cookies"

Firefox 2.0+, 3.0+, 4.0+
To prevent new cookies from being installed

    Go to Tools in the menu bar
    Click on Options
    Click on the Privacy tab
    Disable the box that says "Accept Cookies From sites"

To delete existing cookies

    Go to Tools in the menu bar
    Click on Options
    Click on the Privacy tab
    Click on "Clear Now"
    Select "Cookies"
    Click on "Clear Private Data Now"

Google Chrome
To prevent new cookies from being installed

    Click on the spanner icon in the top right of the browser
    Click on "Options"
    Click on "Under the Bonnet" (UK) / "Under the Hood" (US)
    Click on the "Content settings" button in the Privacy section
    Ensure that "Allow local data to be set" is selected
    Select "Block sites from setting any data"

To delete existing cookies

    Click on the spanner icon in the top right of the browser
    Click on "Options"
    Click on "Under the Bonnet" (UK) / "Under the Hood" (US)
    Click on the "Content settings" button in the Privacy section
    Click on the "Clear browsing data" button

Safari
To prevent new cookies from being installed and delete existing cookies

    Go to the Safari menu (icon in top right of browser) and select Preferences
    In the popup window that appears, select the Security icon (a padlock)
    Under "Accept Cookies", select the "Never" button

Information by courtesy of All About Cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at website@redcommerce.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, 
advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable (no more than £10). If you would like a copy of the information held on you, please write to Website Team, Red Commerce Limited, 33 Gracechurch Street, London, EC3V 0BT or email us at website@redsapsolutions.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.