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Telecoms Specialist

Location: Germany Salary: Negotiable
Sector: IT Service Provider Type: Contract
Reference #: CR/075155_1604934223

Telecoms Specialist - 2+ months - Germany - Start ASAP
For our customer in Germany we are looking for an Telecoms Specialist.
Your main task is to assist the customer in a variety of telecoms projects and support activities.
Experience on telecom platforms (on premise and/or cloud), eg, Microsoft (Skype/Teams), Avaya Aura and call center Elite environment or Cisco is necessary.

Tasks:
* Support telecoms projects
* Support telecom incidents and requests management (minimize outages)
* Monitor, improve and develop telecoms service
* Implement new telecom software revision/feature sets/patch
* Implement and support trunking such as H.323, SIP, ISDN PRI

Requirements:
* Experience on telecom platforms (on premise and/or cloud), eg, Microsoft (Skype/Teams), Avaya Aura and call center Elite environment or Cisco
* Understanding of IP networks as well as servers operating systems
* Experience with new telecoms platform and improvement of existing landscape
* Focus on business call center, including CTI with CRM applications

Project details:
* Start: ASAP
* Duration: 2 months (+ option to extend)
* Workload: 5 days per week (at least 50% on site in Germany)
* Location: Germany
* Language: Fluency in both German and English

Telephone interview slots with our client can be arranged at short notice with a decision immediately thereafter.

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