SRM Consultant - London

Location: London, England Salary: £50000 - £65000 per annum + benefits
Sector: Media & Entertainment Type: Permanent
Reference #: PR/052376_1530523027

SAP SRM Consultant.


Limited to no travel.

Superb starting salary and unrivalled career prospects.

Main Responsibilities:
The purpose of this role is to ensure that the overall performance of SAP procurement applications meets business requirements.

The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders.

Systems Management - Be the systems specialist for Procurement modules of SAP SRM and other Procurement related Systems.

Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with engineering strategies.

Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations.

System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture.

Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams

Responsible for providing technical expertise to project teams throughout the lifecycle of a project

Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards

Change, Configuration and release management - Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment.

Incident Management - Responsible for the resolution of escalated incidents from support teams and assisting with the command & control for major incident and service outages.

Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database.

Non Functional Requirements - Responsible for ensuring systems align with non-functional requirements including accessibility, performance, disaster recovery and security.

Ensure all work is conducted in accordance with current safety legislation and safety policies, security policies and statutory requirements relevant to the task.

Knowledge Management - Responsible for the production of technical documentation, ensuring quality and accuracy

Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained

3rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts

Detailed Knowledge of SAP MM/SRM/ UI5/ Ariba including Product. Categories, Shopping Carts, MDG.
Detailed Knowledge of Opentext VIM.
Detailed Integration Knowledge with SAP Finance/BW.
Experience in managing a complex technical systems/environment.
Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing.
Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques.
Authoritative knowledge of security policies and statutory requirements relevant to the role.
Experience in working with 3rd party suppliers.
Experience of providing a high quality service in a demanding customer service environment.