IT Business Anlayst - Pharmaceutical GxP, IT Infrastructure

Location: Zürich, Switzerland Salary: Swiss Franc700 - Swiss Franc800 per day
Sector: Consultancy, IT Service Provider, Pharma & Health, Quality Assurance Type: Contract
Reference #: CR/044570_1499700920

RED is currently hiring a IT Business Analyst on behalf of a Key Partner to participate on a ongoing project programme.

Please find more details below:

Role: IT Business Analyst

Location: Zurich, Switzerland

Start: Early August (no later than 7th August 2017)

Duration/End: 31st December 2017 with option to extend further

Capacity: 5 days per week

Language: English


Duties and Responsibilities:

  • Provide high quality operational and technical application support to several areas
  • Serve as interface with assigned functional area for the purpose of business technology development, solution discovery, service management and relationship management
  • Take the lead on Application Release Management for complex internally and externally hosted applications
  • Provide technical leadership to the Application Managed Services group to resolve issues and implement changes/enhancements to the production architecture
  • Work with Computer Systems Validation and Computer Systems QA teams to support all validation and testing aspects as part of project and change work
  • Participate in the development of knowledge management and training content
  • Support global IT infrastructure strategies and initiatives


  • Customer Service orientation with a strong bias toward action
  • Experience in a hands-on role supporting business application systems, and an understanding of their architecture
  • Good understanding of business requirements, high-level solutions and infrastructure components, combined with GxP systems support and full understanding of SDLC process.
  • Understanding of technical IT issues to enable discussions with internal and external technical specialists
  • Ability to independently apply production upgrades and support the products and technologies
  • Ability to garner trust among stakeholders
  • Ability to manage multiple changes and projects with competing priorities

If you are interested or would like to know more details, please email your CV and availability to Applicants must hold a valid EU passport or Swiss work permit.